{"id":10578,"date":"2025-06-27T16:15:00","date_gmt":"2025-06-27T09:15:00","guid":{"rendered":"https:\/\/bvndgiadinh.org.vn\/?p=10578"},"modified":"2025-07-03T10:44:48","modified_gmt":"2025-07-03T03:44:48","slug":"benh-vien-nhan-dan-gia-dinh-to-chuc-dao-tao-ky-nang-giao-tiep-ung-xu-cho-doi-ngu-nhan-vien-y-te-nam-2025","status":"publish","type":"post","link":"https:\/\/bvndgiadinh.org.vn\/?p=10578","title":{"rendered":"B\u1ec6NH VI\u1ec6N NH\u00c2N D\u00c2N GIA \u0110\u1ecaNH T\u1ed4 CH\u1ee8C \u0110\u00c0O T\u1ea0O K\u1ef8 N\u0102NG GIAO TI\u1ebeP, \u1ee8NG X\u1eec CHO \u0110\u1ed8I NG\u0168 NH\u00c2N VI\u00caN Y T\u1ebe N\u0102M 2025"},"content":{"rendered":"\n

Nh\u1eb1m n\u00e2ng cao k\u1ef9 n\u0103ng \u1ee9ng x\u1eed, giao ti\u1ebfp cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean y t\u1ebf, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u ng\u00e0y c\u00e0ng cao trong c\u00f4ng t\u00e1c ch\u0103m s\u00f3c, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi b\u1ec7nh, \u0111\u1ed3ng th\u1eddi tri\u1ec3n khai c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng b\u1ec7nh vi\u1ec7n n\u0103m 2025, B\u1ec7nh vi\u1ec7n Nh\u00e2n d\u00e2n Gia \u0110\u1ecbnh t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o t\u1eadp trung v\u1edbi chuy\u00ean \u0111\u1ec1: \u201cN\u00e2ng cao n\u0103ng l\u1ef1c k\u1ef9 n\u0103ng giao ti\u1ebfp, v\u0103n h\u00f3a \u1ee9ng x\u1eed v\u1edbi ng\u01b0\u1eddi b\u1ec7nh c\u1ee7a nh\u00e2n vi\u00ean vi\u00ean y t\u1ebf\u201d ng\u00e0y 26,27 th\u00e1ng 6 n\u0103m 2025.<\/strong><\/p>\n\n\n\n

Ph\u00e1t bi\u1ec3u t\u1ea1i ch\u01b0\u01a1ng tr\u00ecnh, TS.BS. V\u00f5 H\u1ed3ng Minh C\u00f4ng<\/strong> \u2013 Ph\u00f3 Gi\u00e1m \u0111\u1ed1c B\u1ec7nh vi\u1ec7n nh\u1ea5n m\u1ea1nh:
\u201cNg\u01b0\u1eddi b\u1ec7nh khi \u0111\u1ebfn v\u1edbi b\u1ec7nh vi\u1ec7n kh\u00f4ng ch\u1ec9 c\u1ea7n s\u1ef1 can thi\u1ec7p y t\u1ebf m\u00e0 c\u00f2n c\u1ea7n s\u1ef1 th\u1ea5u hi\u1ec3u, s\u1ebb chia v\u1ec1 m\u1eb7t tinh th\u1ea7n. Ch\u00ednh th\u00e1i \u0111\u1ed9 t\u1eadn t\u00e2m, giao ti\u1ebfp r\u00f5 r\u00e0ng, gi\u1ea3i th\u00edch d\u1ec5 hi\u1ec3u v\u00e0 \u0111\u1ed9ng vi\u00ean k\u1ecbp th\u1eddi s\u1ebd gi\u00fap h\u1ecd an t\u00e2m, h\u00e0i l\u00f2ng v\u00e0 tin t\u01b0\u1edfng v\u00e0o d\u1ecbch v\u1ee5 c\u1ee7a b\u1ec7nh vi\u1ec7n. \u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean, h\u01b0\u1edbng d\u1eabn l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean ti\u1ebfp x\u00fac nh\u00f3m kh\u00e1ch h\u00e0ng \u0111\u1eb7c bi\u1ec7t n\u00e0y, do \u0111\u00f3, vi\u1ec7c r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed l\u00e0 y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c nh\u1eb1m x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng y t\u1ebf th\u00e2n thi\u1ec7n, v\u0103n minh, chuy\u00ean nghi\u1ec7p, g\u00f3p ph\u1ea7n mang l\u1ea1i s\u1ef1 h\u00e0i l\u00f2ng cho ng\u01b0\u1eddi b\u1ec7nh.\u201d<\/em><\/p>\n\n\n\n

Ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 s\u1ef1 tham gia, chia s\u1ebb c\u1ee7a ThS. Nguy\u1ec5n Th\u1ecb Thanh Th\u1ea3o<\/strong> \u2013 Gi\u1ea3ng vi\u00ean B\u1ed9 m\u00f4n Qu\u1ea3n tr\u1ecb Nh\u00e0 h\u00e0ng Kh\u00e1ch s\u1ea1n, Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc V\u0103n Lang, mang \u0111\u1ebfn nhi\u1ec1u g\u00f3c nh\u00ecn thi\u1ebft th\u1ef1c v\u1ec1 giao ti\u1ebfp v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c y t\u1ebf.<\/p>\n\n\n\n

Trong 2 bu\u1ed5i \u0111\u00e0o t\u1ea1o, \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean y t\u1ebf \u0111\u01b0\u1ee3c trang b\u1ecb c\u00e1c n\u1ed9i dung quan tr\u1ecdng:
\u2714\ufe0f T\u1ed5ng quan v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 nh\u1eefng l\u01b0u \u00fd \u0111\u1eb7c th\u00f9 trong m\u00f4i tr\u01b0\u1eddng b\u1ec7nh vi\u1ec7n.
\u2714\ufe0f \u1ee8ng d\u1ee5ng m\u00f4 h\u00ecnh giao ti\u1ebfp AIDET<\/strong> nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi b\u1ec7nh.
\u2714\ufe0f T\u00ecm hi\u1ec3u h\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u2013 ng\u01b0\u1eddi b\u1ec7nh, t\u1eeb \u0111\u00f3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5.<\/p>\n\n\n\n

Ngo\u00e0i ph\u1ea7n l\u00fd thuy\u1ebft, ch\u01b0\u01a1ng tr\u00ecnh c\u00f2n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u00e2n vi\u00ean y t\u1ebf tham gia th\u1ea3o lu\u1eadn, chia s\u1ebb t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf v\u00e0 th\u1ef1c h\u00e0nh k\u1ef9 n\u0103ng x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng giao ti\u1ebfp th\u01b0\u1eddng g\u1eb7p t\u1ea1i b\u1ec7nh vi\u1ec7n.<\/p>\n\n\n\n

Hai bu\u1ed5i \u0111\u00e0o t\u1ea1o \u0111\u00e3 kh\u00e9p l\u1ea1i v\u1edbi nhi\u1ec1u ki\u1ebfn th\u1ee9c b\u1ed5 \u00edch, g\u00f3p ph\u1ea7n n\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp, v\u0103n h\u00f3a \u1ee9ng x\u1eed chuy\u00ean nghi\u1ec7p cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean, h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ea1i B\u1ec7nh vi\u1ec7n Nh\u00e2n d\u00e2n Gia \u0110\u1ecbnh<\/strong>.<\/p>\n\n\n\n

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\"\"<\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"

Nh\u1eb1m n\u00e2ng cao k\u1ef9 n\u0103ng \u1ee9ng x\u1eed, giao ti\u1ebfp cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean y t\u1ebf, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u ng\u00e0y c\u00e0ng cao trong c\u00f4ng t\u00e1c ch\u0103m s\u00f3c, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi b\u1ec7nh, \u0111\u1ed3ng th\u1eddi tri\u1ec3n khai c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng b\u1ec7nh vi\u1ec7n n\u0103m 2025, B\u1ec7nh vi\u1ec7n Nh\u00e2n d\u00e2n Gia \u0110\u1ecbnh t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh 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Kh\u00e1nh Nh\u1eadt","author_link":"https:\/\/bvndgiadinh.org.vn\/?author=5"},"uagb_comment_info":0,"uagb_excerpt":"Nh\u1eb1m n\u00e2ng cao k\u1ef9 n\u0103ng \u1ee9ng x\u1eed, giao ti\u1ebfp cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean y t\u1ebf, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u ng\u00e0y c\u00e0ng cao trong c\u00f4ng t\u00e1c ch\u0103m s\u00f3c, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi b\u1ec7nh, \u0111\u1ed3ng th\u1eddi tri\u1ec3n khai c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng b\u1ec7nh vi\u1ec7n n\u0103m 2025, B\u1ec7nh vi\u1ec7n Nh\u00e2n d\u00e2n Gia \u0110\u1ecbnh t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh…","_links":{"self":[{"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/posts\/10578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10578"}],"version-history":[{"count":1,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/posts\/10578\/revisions"}],"predecessor-version":[{"id":10589,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/posts\/10578\/revisions\/10589"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=\/wp\/v2\/media\/10588"}],"wp:attachment":[{"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bvndgiadinh.org.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}